The player experienced delays due to pending KYC verification

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The player from Japan had submitted a withdrawal request less than two weeks before contacting us. The player experienced delays due to pending KYC verification and had scheduled a verification call with the casino. After successfully completing the verification, the player was able to withdraw the funds. The player from Japan is experiencing difficulties withdrawing his funds. The casino stated that the player’s account had been blocked due to being registered using details different from those of the player. The player was asked to provide the documents that they had submitted to the casino to us, but there was no further response from them.

Up to $5,000 is withdrawn daily ベラ ジョン カジノ, up to $10,000 weekly, and up to $20,000 monthly. You don’t need to provide your personal information when withdrawing up to $1,000. The bonus system in the app is the same as in the browser version – the same deposit bonuses and free spins (sometimes in smaller amounts). The only difference is the absence of tournaments, as it is still software imitating real gambling. All you have to do is open it, press the button, and enjoy the game.

Once they have reached enough points, they are invited to become a VIP member. VIP perks include bonus funds, free spins, special tournament events, and customized gifts and rewards. Most Joycasino deposits are processed instantly, allowing players to start playing without delay.

The player is experiencing a problem with receiving a no deposit bonus. We ended up rejecting the complaint because it was not justified. The player from Canada had his account blocked after he made a deposit. We rejected the complaint because the player didn’t respond to our messages and questions. Joy Casino is owned by Pomadorro N.V, and we have estimated its yearly revenues to be greater than $5,000,000. This makes it a medium-sized online casino according to our classifications.

The first deposit at JoyCasino provides players with 200 free spins. The machines where it is possible to use free spins are indicated in the conditions of the promotional offer. The casino gives a bonus on the first replenishment of the game account. It all depends on how much the player has entered into the account.

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